Information We Collect
When you visit our site or place an order, we may collect:
- Contact information — name, email address, phone number, and shipping address
- Payment information — processed securely through Stripe; we never store your card details
- Account information — email and password if you create an account
- Usage data — pages visited, browser type, and device information collected through cookies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to customer service inquiries
- Send marketing emails (only with your consent; you can unsubscribe anytime)
- Improve our website and products
We never sell your data. Your personal information is never shared with third parties for marketing purposes.
Third-Party Services
We use trusted third-party services to operate our business. These services only receive the information necessary to perform their function:
- Stripe — payment processing
- Supabase — database and authentication
- EasyPost / UPS — shipping and address validation
- Postmark — transactional emails
Cookies
We use essential cookies to keep your cart and session active. We may also use analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings, though this may affect site functionality.
Data Security
We take reasonable measures to protect your personal information, including encryption of data in transit (HTTPS) and secure storage practices. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you